商务英语的道歉信

时间:2022-11-12 13:19:27 道歉信 我要投稿
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商务英语的道歉信

  在现在的社会生活中,我们都可能会用到道歉信,道歉信可以帮助我们达到致歉的目的,从而增进友谊和信赖。你所见过的道歉信是什么样的呢?以下是小编收集整理的商务英语的道歉信,欢迎阅读,希望大家能够喜欢。

商务英语的道歉信

商务英语的道歉信1

  Dear Mr. / Ms,

  I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.

  On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.

  I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.

商务英语的道歉信2

  Apologize letter __ business English_ by LQY

  Dear Sir or Madam,

  I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.

  Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.

  I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.

  I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.

  Yours

商务英语的道歉信3

  To:

  I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to attend an important class meeting that afternoon. I hope the change will not cause you too much trouble.

  Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week.

  Yours,

  Li Hua

商务英语的道歉信4

  在日常工作中难免会犯一些差错,学会正确的补救方法很重要。首先,我们要做的就是致歉。你会写英语致歉信吗?在致歉信中道歉更重要还是提出解决方案更重要?如何在致歉信中表达出自己的歉意让对方欣然接受呢?在本篇文章中,安格英语老师将以两则工作中常见的错误为例,教大家如何写好英语致歉信。

  模拟场景一:因发票有误致歉(Apologies for an incorrect invoice)

  Dear Mr. Hunnicutt,

  I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed.

  We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused.

  Your sincerely,

  Peter Gibson

  Accounts Manager

  **New words:

  invoice n.发票

  breakdown n.故障

  discount n.折扣

  在以上的英语道歉信中首先作者针对出现的问题道歉,并解释了错误产生的`原因。随后另起一段提供解决建议,最后礼貌结尾。安格英语老师提示,在写道歉信时,解决问题的目

  的应该高于道歉本身。因此,在道歉信中给出解决方案是每一位上班族都要学会的一点。

  下面,让我们再来看一则关于国际贸易中因货物质量不符的致歉信:

  Dear Mr. Black,

  We acknowledge that there are indeed some discrepancies between the shipping instructions and the actual shipment. Therefore, there will be a shortage in your May shipment.

  We are very sorry for causing you so much trouble in your monthly reports. Efforts are now being made to establish procedures that will alleviate this situation. Your cooperation and patience in these respects would be greatly appreciated. Sincerely yours,

  Oliver Lee

  Assistant Manager

  **New words:

  acknowledge v.承认,告知已收到

  discrepancy n.差异

  shipping instruction 装运说明

  shipment n.装运

  procedure n.程序

  alleviate v.减轻,缓和

  看完这一则道歉信后,相信大多数人已经心里有数道歉信该如何写了,简单来说就是承认错误-提出方案-礼貌结尾的三部曲。下面,安格英语老师提供了一些在道歉时可以用上的句型:

  I am very sorry for ….. ,but please believe me I had no intention of bothering you.

  I am sorry that I did not check the goods before dispatch(派遣).

  I apologize for forgetting the appointment we had made.

  Please forgive us for the delay.

  I personally want to extend an apology to you for …

  I hope you will excuse/forgive me for ….

  May I offer you my sincere apologies for …?

  Please accept our sincere apologies for ….

商务英语的道歉信5

XXX:

  我很抱歉,星期五下午我不能和你一起去书店了。我刚刚发现那天下午我必须参加一个重要的`班会。我希望这个改变不会给你带来太多麻烦。

  我们周六上午去好吗?我们可以早点出发,这样我们就可以。我会有更多的时间阅读和挑选书籍。如果是。对你来说很方便。我们八点半在学校门口见面。如果没有,让我知道什么时候最适合你。下周放学后我随时都有空。

  李华

商务英语的道歉信6

  道歉 Apologies 有时我们需要表达歉意,往往是因为自己做过某件事、没有去做某件事或者没能够去做某件事。道歉应该是真诚的,而且应该强调是你自己的过错,或者解释你没能够去做某事的原因。你应该:

  1.道歉。 2.解释发生了的事情。

  3.保证将来不会再发生了。

  4.最后,再次道歉。

  常用句型

  Formal正式的

  1. I really must apologize for…我真得为……道歉。

  2. I am sorry for any inconvenience this may have caused you.我对由此给您带来的麻烦表示歉意。

  3. 1 would like to express my apologies for…我要为……表达我的歉意。

  4. It is with great regret that…非常抱歉,……

  5. I regret that I have caused you…我为给你造成的`·一道歉。

  6. I hope you will forgive me for…我希望你能就……之事原谅我。

  7. I am writing to apologize for…我为……之事写信道歉。

  8. I am writing to express my apology for…我为……之事特此写信表达歉意。

  9. Please accept my apology for…请接受我就……之事的道歉。

  10. My apologies for not being able to…我为未能……道歉。

  Informal非正式的

  在线英语外教一对一培训 /retype/zoom/f93844efb14e852459fb5720?pn=2&x=0&y=0&raww=478&rawh=23&o=jpg_6_0_______&type=pic&aimh=23&md5sum=4b924964ffd9607334a9ea158fe00257&sign=2f37995ccd&zoom=&png=11482-&jpg=1198-" target="_blank">点此查看

  yesterday. I know these days since John's funeral have been very difficult for you,and I was clearly out of order in making reference to "merry

  widows." I'm sorry you had to suffer from my foolishness.

  I hope you will be able to forgive me. I have tremendous respect for you and your abilities, and I hope we can continue to work well together. I'm terribly sorry.

  Regards,

  Tom

商务英语的道歉信7

  Dear Mr Gatt,

  I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January. I cannot as yet say who is at fault but I assure you there will be a full investigation. Moyra Brown, who is our production assistant, will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.

  I would like to apologise once more.

  Yours sincerely,

  George Hili

商务英语的道歉信8

  dear frank:

  i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.

  but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.

  yours truly

商务英语的道歉信9

  To XXX:

  I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to attend an important class meeting that afternoon. I hope the change will not cause you too much trouble.

  Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week.

  Yours,

  Li Hua

商务英语的道歉信10

  Dear Mr. Sation

  With reference to your letter dated 3rd May 20xx, I am writing to apologies for the mistake we made.

  The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.

  Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.

  Your sincerely

商务英语的道歉信11

Dear Sir.

  I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.

  Best regards

商务英语的道歉信12

  Addressee Address

  Dear ___________,

  It is with great concern and regret we received your (letter, e-mail, phone call, etc.) outlining the problem you had with our service. (LIST THE PROBLEM AND DATE IT OCCURRED).

  First and foremost, on behalf of (the company/person who made the mistake), I would like to personally apologize for your inconvenience. We accept full responsibility for breaking our appointment and I assure you we are taking the necessary steps to prevent it from happening in the future since we cherish our

  cooperation, value our customers, make up your compensation and by no means try to improve our service. Thank you for bringing this matter to our attention.

  Having got involved in the latest (events, affairs, accidents, etc.), our business is now at the mercy of (the main reason of breaking a date). We feel sorry for bring you too muchinconvenience and we are now working on the ways to make up your

  compensation.We know what we have done and what we need to make up while we hope what we will do can meet your satisfaction and requirement of better service.

  First of all, we will estimate the value of your loss and spare no effort to solve your problems. Then, attention will be paid to the compensation of your loss. We are again regretful for the loss of your time and energy. I am sure that priority will be given to meeting your requirement. Last but not least, we will by no means improve our service and provide you with comfort and satisfaction. We promise that we will not have such things happen again.

  We value our customers and ask you to please feel free to continue to provide feedback about our services. If you have any further questions or would like to discuss this matter further, please feel free to contact me at my personal

  number (provide number). Again, I, on behalf of (the company/person who made the mistake), I would like to personally apologize for your inconvenience.We hope that you can accept our humble compensation and forgive what the mistakes (explainthe main reason of breaking a date) we have made. We cherish our cooperation, value our customers, make up your compensation and by no means improve our service. We look forward to continuing serving you as a valued customer.

  Thank you for your invaluable support,

  Addressee name and signature

商务英语的道歉信13

  Dear Sir or Madam,

  Thank you for letter of 5 May 20xx.

  I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.

  I enclose the price list of our company as requested and look forward to hearing from you.

  Your sincerely

商务英语的道歉信14

  Dear Ms Sciberras,

  I would like to apologise for not returning the books but I have been away from school for a week because I had the measles. I will not be coming to school for another week or so. I promise I will return the books as soon as I am back.

  Thank you.

  Regards,

  Anita Borg

商务英语的道歉信15

To XXX:

  I’m sorry to say that I cannot go to the bookstore ise you a replacement shipment. We pensate.

  I do apologize for any inconvenience this may cause you and I , it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.

  but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.

  yours truly

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