酒店英文道歉信

时间:2023-01-26 16:40:59 道歉信 我要投稿
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酒店英文道歉信

  在社会发展不断提速的今天,道歉信对我们的作用越来越大,写道歉信时要注意解释清楚事情原委,认同对方的感受并给予安慰。那么你有了解过道歉信吗?以下是小编为大家收集的酒店英文道歉信,仅供参考,希望能够帮助到大家。

酒店英文道歉信

酒店英文道歉信1

Dear :

  We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday . Best regards! Wang Hao Manager

Sincerely yours,

酒店英文道歉信2

  November 03, 1999

  Mr. Shen Nan Ping

  Flat 20F, Block 1

  Robinson Heights

  8 Robinson Road

  Hong Kong

  Dear Mr. Shen

  We are sorry to learn of theunpleasant experience you had encountered during your last stay with us on Jun. 13-15, 1999 as incorrect amount was charged onto your Visa Card account, it should be RMB 6787 instead of RMB 3887.42.

  We have made a full investigation into matter and regret to say that it was our staff's mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.

  Mr. Shen, attached is copy of your hotel bill and amended Visa Card voucher with correct amount Indicated for your reference and perusal. If you have any queries, please do not hesitate to contact Us.

  Once again, our most sincere apologies and we look forward to opportunity of redeeming ourselves to welcoming you back to China World Hotel in near future.

  Your sincerely

  Alfred Zhuang

  Front Office Manager

酒店英文道歉信3

Dear Ms. Iwasaki,

  Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.

  At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.

  Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your request.

Sincerely yours,

酒店英文道歉信4

Dear Mr. Smith,

  I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day. I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.

  I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.

  Sincerely yours,

  Wang Hua

酒店英文道歉信5

Dear customer,

  I am the GM of the hotel.I am sorry to hear you are not pleased with us.First let me thank you for your coming to our hotel.You are a friendly and polite customer.Second,I would like to make an apology to you for our bad service. A few days ago you went to our hotel.When you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many times.As soon as I knew about that,I felt very angry.How can we do that for customers?Now I am glad to tell you that something has been done . The waiters who were on duty that day have been criticized.They have made a promise that would not happen from now on.So I hope you can forgive us and come to our hotel again. As we know,customer is the God.If you have any questions or suggestions,please call us anytime anywhere. Thank you again.

Sincerely yours,

酒店英文道歉信6

  亲爱的客人:

  您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的道歉。由于近来客人较多,客房紧张,导致有些客人无法入住,我们深感抱歉。

  我们可以介绍您去与我们同等档次的酒店,还有不知您方不方便把您的'姓名和联系方式留下,如果有了房间我们会在第一时间通知您并免费接您回来,为了表示我们的歉意,我们决定在您入住时给你一定折扣折并免费提供早餐。

  祝您过得愉快!

  XXX酒店

  20xx年x月x日

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